A New Digital Experience for a Law School

A Law School from Minas Gerais, Brazil, that offers educational services online, proposed a freelancer project to review its website to improve the user experience and visual design of its website.

My role

Web Design · UX & UI Design · Design System

Service Designer
· UX Researcher
· UX Writer

Year

Year

2025

Industry

Industry

Education

Freelancer project

Client: EMD - Escola Mineira de Direito.

Project Overview

The client of this project is a Brazilian law school. They offer multiple educational services, including online events, lectures, and postgraduate courses. Based on feedback, internal teams understood that students were having trouble accessing some of the website's functionalities. The company decided to improve the user experience and visual design of its website. The prototype was created in Portuguese.

35%

Improved onboarding process

25%

Increase in user retention

84%

Increase in time spent on website

Design Thinking Process

Our project followed a structured Design Thinking methodology, moving through the Empathize, Define, and Ideate stages to establish a deep understanding of user pain points and conceptualize high-potential features. However, the core of our innovation occurred during the Solution Design phase.

Design Thinking Process

Our project followed a structured Design Thinking methodology, moving through the Empathize, Define, and Ideate stages to establish a deep understanding of user pain points and conceptualize high-potential features. However, the core of our innovation occurred during the Solution Design phase.

Empathize

⚠️Problem Statement

The law school's original website presented significant usability and engagement issues. Students considered it difficult to find information about courses and events, and the overall experience lacked clarity and visual consistency. These factors contributed to reduced student interaction and retention.

🎯Objective & Goals

  • Enhance students experience

Redesign the website to improve navigation, enhance the user experience, and ultimately encourage more students to return to the school.

  • Develop an Event page

Create a practical, useful page to showcase school events, provide access to past events, and enable certificate retrieval.

Define

🔎Research methods

For this project, we have focused on collecting data from desk research and benchmarking. The object of this research was to understand good practices of big law schools and other kinds of educational institutions. The goal was to absorb design ideas and the best solutions.

Benchmarking

We have examined websites from leading law schools, universities, and the best educational institutions to identify best practices in layout, content organization, and user flows.

Desk research

We analyzed institutional reports, feedback from students, and usability studies of theducational platforms. We also analyzed their current website to understand important opportunities to improve usability and visual issues.

Ideate

💭Brainstorming sections

For the ideation phase, we had a brainstorming session with the Development and Marketing teams to validate needs, insights, and prioritize ideas.Benchmarking

Finding - Main Page & Courses page

  • Showcase Educational Approach

  • Improvements on the subscription path

  • Reorganize courses and events by categories

  • Improve the offer of the related courses and events

  • Add testimonials and feedback from students

Finding - Events Page

  • Feedback after attending an event

  • Embed Youtube channel

  • Easy option to share event

  • Offer of related events

  • Easy access to the certificate

Site Map

The organization of the website came out as follows:

Delivery

🎨 Style Guide

Grids & Typografy

For this project, we paired DM Sans and Poppins to create a clean, modern, highly accessible digital environment. This combination balances geometric precision with a friendly, approachable tone, low contrast, and professional character, ideal for this product.

Colors

To create the color palette, I took into consideration the company logo's colors and style. They use the primary color - Crimson Red C71517 - in the logo, and mainly black and white in the old website.
I have proposed the following combination:

Primary:
Crimson Red (#C71517): A bold, high-visibility red used to drive the core user journey. It signifies importance and action, ensuring that primary goals are never missed.

Secondary:
Cerulean Blue (#247BA0): This shade is bright enough to feel modern and tech-forward, yet deep enough to provide a sense of security and logic. It creates a professional atmosphere without feeling 'heavy' or outdated.

Tertiary:
Ochre Gold (#B5910A): A warm, sophisticated accent that bridges the gap between the intensity of the red and the coolness of the blue.

Components library

To ensure long-term scalability and design-to-code alignment, we developed a comprehensive Component Library. This systemizes our typography, colors, and other elements like buttons and form fields, allowing for rapid prototyping while maintaining 100% visual consistency across the platform.

Buttons & Forms

Mid-fidelity Wireframes

Conclusion

The project was delivered after reviewing all the features and UI design with the market and developer teams.
The final result was parcialy maintaind by the company. They used mainly the organization the the pages, which I believe improved the website. On the other hand they decided to use a dar pattern for the visuals.

Anthropologist by training. Designer by choice.
Available for new opportunities.

Anthropologist by training. Designer by choice.
Available for new opportunities.

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